Privacy Policy

ZOTRIQ is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile applications, POS solutions, digital services, and other products provided by ZOTRIQ (collectively, the “Services”).

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information

Name, email address, phone number.
Billing and address details.
Business information for service setup.
Technical & Device Information.
IP address, browser type, operating system
Usage data & interaction analytics
POS & App Usage Data

Customer transactions, order history
Store employee usage analytics
Marketing & Communication Data
Leads submitted via website forms
Communication preferences
WhatsApp/Email marketing interactions
Payment Information

Processed securely via third-party payment gateways (we do not store card details).
2. How We Use Your Information
We use collected data to:
Provide, operate, and improve our Services
Personalize user experience.
Communicate about products, updates, and offers
Provide customer support and billing services.
Enhance system security and fraud prevention.
Conduct analytics & improve business performance
Comply with legal requirements.
3. Sharing of Your Information
We do not sell personal data.
We may share information with:
Trusted service providers (cloud hosting, payment gateway)
Marketing & analytics partners.

Legal authorities if required by law
All third parties follow strict confidentiality agreements.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website behavior, and deliver personalized content.
You may disable cookies through browser settings, though some features may not function correctly.
5. Data Storage & Security
We use advanced security measures such as:
Data encryption
Secure servers & firewalls
Access control and monitoring
While we strive for high security, no method of transmission is 100% guaranteed.
6. Data Retention
We keep personal information only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
7. Your Data Rights
Depending on regional laws, you may:
Request access to your data.
Request corrections or deletion.
Withdraw consent for marketing
Restrict or object to data processing

To exercise rights, contact:
📩 zotriq01@gmail.com
8. Third-Party Websites
Our website may contain external links. We are not responsible for:
Privacy practices of external sites
Content they provide
We encourage reviewing their policies separately.

9. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect children’s personal data.

10. International Data Transfers
Your data may be stored or processed in India, UAE, Kuwait, and East Africa locations, following applicable data protection laws.

11. Updates to This Policy
We may update this Privacy Policy occasionally.
Changes will be posted with the updated “Last Updated” date.

12. Contact Us
If you have questions or concerns:
📩 Email: zotriq01@gmail.com
🌐 Website: www.zotriq.com